Terms of Service
Last updated: 3/20/2026
Overview
These Terms of Service govern your use of The Frame Company (TFC) website and the purchase of products from our store.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use the website.
About us
The Frame Company (TFC)
Website: TheFrameCompany.com
Email: INFO@THEFRAMECOMPANY.COM
Address: 780 Grand Canyon Blvd, Reno, NV 89502
Use of this website
You agree to use this website only for lawful purposes. You may not use the site in a way that could harm the site, interfere with other users, attempt unauthorized access, introduce malicious code, or violate any law or regulation.
We reserve the right to suspend or restrict access to the site at any time if we believe a user has violated these Terms.
Product information and availability
We try to present product descriptions, pricing, images, and availability as accurately as possible. However, errors may occur. We do not guarantee that all product descriptions, pricing, colors, images, dimensions, or other content are always complete, current, or error-free.
We reserve the right to correct errors, update information, limit quantities, discontinue products, or cancel orders if information on the site is inaccurate.
Pricing and orders
All prices are shown in U.S. dollars unless otherwise stated.
Placing an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel any order at our discretion, including for suspected fraud, pricing errors, product availability issues, or other business reasons.
If an order is canceled after payment has been submitted, we will issue a refund in the appropriate amount.
Custom and made-to-order items
Certain products may be custom, personalized, or made to order. Because custom work is created specifically for the customer, different return, cancellation, or replacement rules may apply than for standard, non-custom items.
Please refer to our Shipping & Returns page for the most current policy on standard and custom orders.
Shipping and returns
Shipping timelines, delivery estimates, return eligibility, and related policies are described on our Shipping & Returns page. Those policies are incorporated into these Terms of Service by reference.
We are not responsible for delays caused by carriers, weather, incorrect address information, or events outside our reasonable control.
Accounts and submitted information
If you create an account or submit information through the website, you are responsible for ensuring that your information is accurate and current.
You are also responsible for maintaining the confidentiality of your account credentials and for activity that occurs under your account.
Intellectual property
All content on this website, including text, graphics, logos, images, layout, design elements, product photography, and other materials, is owned by The Frame Company (TFC) or used with permission, and is protected by applicable intellectual property laws.
You may not copy, reproduce, republish, distribute, modify, or exploit website content without prior written permission, except as permitted by law.
User submissions
If you send us comments, reviews, suggestions, ideas, images, or other materials, you agree that we may review and use them for customer service, operational, or business purposes, subject to applicable law and our Privacy Policy.
You are responsible for ensuring that anything you submit does not violate the rights of any third party and does not contain unlawful, harmful, or misleading material.
Third-party services and links
Our website may include links to third-party websites, tools, integrations, or services. We are not responsible for the content, policies, availability, or practices of those third parties.
Disclaimer of warranties
This website and all products and services offered through it are provided on an as available and as is basis to the fullest extent permitted by law.
We do not guarantee that the site will always be uninterrupted, secure, or error-free, or that all content will always be accurate or complete.
Limitation of liability
To the fullest extent permitted by law, The Frame Company (TFC) will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, your inability to use the website, or your purchase or use of products from us.
Our total liability for any claim related to a product or order will not exceed the amount paid for the product or order giving rise to the claim, except where otherwise required by law.
Indemnification
You agree to indemnify and hold harmless The Frame Company (TFC), its owners, affiliates, employees, contractors, and service providers from claims, damages, liabilities, and expenses arising from your misuse of the website, your violation of these Terms, or your violation of any law or third-party rights.
Governing law
These Terms of Service are governed by the laws of the State of Nevada, without regard to conflict of law principles.
Any dispute relating to these Terms or your use of the website will be handled in the appropriate courts located in Nevada, unless applicable law requires otherwise.
Changes to these Terms
We may update these Terms of Service from time to time. When we do, we will post the revised version on this page and update the Last updated date above.
Contact us
If you have questions about these Terms of Service, please contact us at:
The Frame Company (TFC)
780 Grand Canyon Blvd
Reno, NV 89502
INFO@THEFRAMECOMPANY.COM
